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Grupo Supervielle SUPV is set to give its latest quarterly earnings report on Monday, 2024-11-25. Here's what investors need to know before the announcement. Analysts estimate that Grupo Supervielle will report an earnings per share (EPS) of $0.20. Investors in Grupo Supervielle are eagerly awaiting the company's announcement, hoping for news of surpassing estimates and positive guidance for the next quarter. It's worth noting for new investors that stock prices can be heavily influenced by future projections rather than just past performance. Historical Earnings Performance The company's EPS beat by $0.11 in the last quarter, leading to a 5.83% increase in the share price on the following day. Here's a look at Grupo Supervielle's past performance and the resulting price change: Quarter Q2 2024 Q1 2024 Q4 2023 Q3 2023 EPS Estimate 0.11 0.15 EPS Actual 0.22 0.13 0.26 0.35 Price Change % 6.0% -6.0% 5.0% 2.0% Market Performance of Grupo Supervielle's Stock Shares of Grupo Supervielle were trading at $10.7 as of November 21. Over the last 52-week period, shares are up 225.54%. Given that these returns are generally positive, long-term shareholders are likely bullish going into this earnings release. To track all earnings releases for Grupo Supervielle visit their earnings calendar on our site. This article was generated by Benzinga's automated content engine and reviewed by an editor. © 2024 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.BEIRUT — Israel's military launched airstrikes across Lebanon on Monday, unleashing explosions throughout the country and killing at least 31 while Israeli leaders appeared to be closing in on a negotiated ceasefire with the Hezbollah militant group. Israeli strikes hit commercial and residential buildings in Beirut as well as in the port city of Tyre. Military officials claimed they targeted areas known as Hezbollah strongholds. They issued evacuation orders for Beirut's southern suburbs, and strikes landed across the city, including meters from a Lebanese police base and the city's largest public park. The barrage came as officials indicated they were nearing agreement on a ceasefire, while Israeli Prime Minister Benjamin Netanyahu's Security Cabinet prepared to discuss an offer on the table. Bulldozers remove the rubble of a destroyed building Monday that was hit in an Israeli airstrike in Dahiyeh, in the southern suburb of Beirut, Lebanon. Foreign ministers from the world’s leading industrialized nations also expressed cautious optimism Monday about possible progress on a ceasefire. “Knock on wood,” Italian Foreign Minister Antonio Tajani said as he opened the Group of Seven meeting outside Rome. “We are perhaps close to a ceasefire in Lebanon," he said. "Let's hope it's true and that there's no backing down at the last-minute.” A ceasefire in Gaza and Lebanon was foremost on the agenda of the G7 meeting in Fiuggi, outside Rome, that gathered ministers from Canada, France, Germany, Italy, Japan, the United Kingdom and the United States, in the last G7 encounter of the Biden administration. For the first time, the G7 ministers were joined by their counterparts from Saudi Arabia, Egypt, Jordan, the United Arab Emirates and Qatar, as well as the Secretary General of the Arab League. Thick smoke, flames and debris erupt Monday from an Israeli airstrike that targeted a building in Tayouneh, Beirut, Lebanon. Meanwhile, massive explosions lit up Lebanon's skies with flashes of orange, sending towering plumes of smoke into the air as Israeli airstrikes pounded Beirut's southern suburbs Monday. The blasts damaged buildings and left shattered glass and debris scattered across nearby streets. Some of the strikes landed close to central Beirut and near Christian neighborhoods and other targets where Israel issued evacuation warnings, including in Tyre and Nabatiyeh province. Israeli airstrikes also hit the northeast Baalbek-Hermel region without warning. Lebanon's Health Ministry said Monday that 26 people were killed in southern Lebanon, four in the eastern Baalbek-Hermel province and one in Choueifat, a neighborhood in Beirut's southern suburbs that was not subjected to evacuation warnings on Monday. The deaths brought the total toll to 3,768 killed in Lebanon throughout 13 months of war between Israel and Hezbollah and nearly two months since Israel launched its ground invasion. Many of those killed since the start of the war between Israel and Hezbollah have been civilians, and health officials said some of the recovered bodies were so severely damaged that DNA testing would be required to confirm their identities. Israel claims to have killed more than 2,000 Hezbollah members. Lebanon's Health Ministry says the war has displaced 1.2 million people. Destroyed buildings stand Monday in the area of a village in southern Lebanon as seen from northern Israel. Israeli ground forces invaded southern Lebanon in early October, meeting heavy resistance in a narrow strip of land along the border. The military previously exchanged attacks across the border with Hezbollah, an Iran-backed militant group that began firing rockets into Israel the day after the war in Gaza began last year. Lebanese politicians have decried the ongoing airstrikes and said they are impeding ceasefire negotiations. The country's deputy parliament speaker accused Israel of ramping up its bombardment to pressure Lebanon to make concessions in indirect ceasefire negotiations with Hezbollah. Elias Bousaab, an ally of the militant group, said Monday that the pressure has increased because "we are close to the hour that is decisive regarding reaching a ceasefire." Israeli officials voiced similar optimism Monday about prospects for a ceasefire. Mike Herzog, the country's ambassador to Washington, earlier in the day told Israeli Army Radio that several points had yet to be finalized. Though any deal would require agreement from the government, Herzog said Israel and Hezbollah were "close to a deal." "It can happen within days," he said. Israeli officials have said the sides are close to an agreement that would include withdrawal of Israeli forces from southern Lebanon and a pullback of Hezbollah fighters from the Israeli border. But several sticking points remain. A member of the Israeli security forces inspects an impact site Sunday after a rocket fired from Lebanon hit an area in Rinatya, outskirts of Tel Aviv, Israel. After previous hopes for a ceasefire were dashed, U.S. officials cautioned that negotiations were not yet complete and noted that there could be last-minute hitches that either delay or destroy an agreement. "Nothing is done until everything is done," White House national security spokesman John Kirby said Monday. The proposal under discussion to end the fighting calls for an initial two-month ceasefire during which Israeli forces would withdraw from Lebanon and Hezbollah would end its armed presence along the southern border south of the Litani River. The withdrawals would be accompanied by an influx of thousands more Lebanese army troops, who have been largely sidelined in the war, to patrol the border area along with an existing U.N. peacekeeping force. Western diplomats and Israeli officials said Israel demands the right to strike in Lebanon if it believes Hezbollah is violating the terms. The Lebanese government says such an arrangement would authorize violations of the country's sovereignty. On paper, being more sustainable and eco-friendly while shopping sounds great—so why don't more people do it? There is growing consumer consciousness about the environmental impact of where people choose to shop and the sustainability of the products they buy. According to McKinsey, over 60% of individuals surveyed in 2020 said they would be willing to pay more for a product that is packaged in an eco-friendly way. Since 2019, products marketed as being environmentally sustainable have seen a 28% growth in revenue compared to 20% for products with no such marketing, a 2023 McKinsey and NielsenIQ report found. Much of this is thanks to the preferences and attitudes of Gen Z, who, on average, care more than their older counterparts about being informed shoppers. The younger generation also has more social justice and environmental awareness altogether. Shoppers are willing to spend around 9.7% more on a product they know is sourced or manufactured sustainably, with 46% saying they would do so explicitly because they want to reduce their environmental footprint, according to a 2024 PwC report. Sustainable practices consumers look for from companies include production methods, packaging, and water conservation. But despite the growing consciousness around being more environmentally responsible, consumer actions don't always align with their values. In psychology, this is defined as the "say-do gap": the phenomenon wherein people openly express concern and intention around an issue, but fail to take tangible action to make a change. According to the Harvard Business Review in 2019, most consumers (65%) say they want to buy from brands that promote sustainability, but only 1 in 4 follow through. So why don't people actually shop sustainably, despite how much they express a preference for eco-friendly products—and how can we close the gap? The RealReal examined reports from the Harvard Business Review and other sources to explore why some shoppers want to buy sustainably but struggle to follow through. This lack of action isn't due to a lack of caring—in many cases, it's hard to know how to be a sustainable consumer and other factors are often outside of shoppers' control. But the more people shop sustainably, the easier and more accessible that market will be for everyone—making it much easier for folks to buy aligned with their values. There are many obstacles preventing shoppers from upholding eco-friendly habits as much as they may want to—but not all of these barriers are necessarily real, or accurately understood. Shopping sustainably simply isn't convenient or accessible for many. Those who live in apartment buildings are 50% less likely to recycle , according to Ipsos. Reasons for this can vary from lack of space to buildings being excluded altogether because of recycling contamination issues. Many believe that sustainable products are too expensive or of a lower quality. The former is often true, which does create a hurdle for many: The manufacturing processes and materials for sustainable products are pricey. For instance, organic cotton requires an intensive production process free of certain chemicals or pesticides; by definition, true eco-friendly products can't be mass-produced, further upping their price tag. Using recycled materials for packaging, or obtaining an eco certification, can also be expensive. However, although the narrative of eco-friendly products being more expensive is true, there is often more of an effort to use better quality materials that last longer than their noneco-friendly counterparts. This could end up saving consumers money in the long run: By paying more upfront, they can get more wear out of sustainable fashion, for instance. There is also undeniable political rhetoric surrounding eco-friendly products—however, despite many Conservative politicians decrying sustainable products, members of all generations are increasingly choosing to prioritize shopping sustainably regardless of their political affiliation, according to research from NYU Stern Center for Sustainable Business . This finding shows a trend toward seeing sustainability as a nonpartisan subject everyone can benefit from, no matter where they lie on the political spectrum. Some might think eco-friendly clothing, in particular, is not fashion-forward; after all, many of the top clothing retailers in the world partake in fast fashion. However, brands are increasingly being recognized as 'cool' and 'trendy' for supporting environmentally ethical practices, particularly as younger generations prioritize sustainability, as noted before. Many increasingly popular online stores are taking advantage of this paradigm shift by offering secondhand shopping options that are not only fashionable, but also more affordable, like ThredUp or Poshmark. Additionally, many legacy large-name brands are hopping on the sustainability movement and are gaining appreciation from loyal customers. Amazon's Climate Pledge Friendly program partners with third-party certification bodies to make it easier for shoppers to identify eco-friendly products as they browse the website. H&M's newly launched H&M Rewear program debuts a resale platform that allows the resale of all clothing brands—not just their own. Similarly, Patagonia's Worn Wear program allows shoppers to trade in and buy used gear and clothing. The federal government is also working to close this gap. The Environmental Protection Agency's Safer Choice program is attempting to make sustainable shopping easier for consumers and companies alike. It includes a directory of certified products, a list of safer chemicals to look out for on labels, a "Safer Choice" label that products can earn to denote they are eco-friendly, and resources for manufacturers looking to adopt more sustainable practices. Most of all, though, the biggest way shoppers can shift toward sustainable shopping is through their behaviors and attitudes amongst their peers and communities. Studies show that humans largely care what others think of their actions; the more shoppers make environmentally conscious shopping the norm, the more others will follow suit. From an economic perspective, the more consumers shop eco-friendly, the more affordable and accessible these products will become, too: Sustainable products are currently more expensive because they are not in high demand. Once demand rises, production rates and prices can lower, making these products more accessible for all. Story editing by Carren Jao. Additional editing by Kelly Glass. Copy editing by Kristen Wegrzyn. This story originally appeared on The RealReal and was produced and distributed in partnership with Stacker Studio. Get local news delivered to your inbox!

Chewy ( CHWY -0.45% ) Q3 2024 Earnings Call Dec 04, 2024 , 8:00 a.m. ET Contents: Prepared Remarks Questions and Answers Call Participants Prepared Remarks: Operator Hello, everyone, and welcome to the Chewy third quarter 2024 earnings call. My name is Emily, and I'll be coordinating your call today. [Operator instructions] I will now hand the call over to our host, Chewy CFO, David Reeder, to begin. David, please go ahead. David Reeder -- Chief Financial Officer Thank you for joining us on the call today to discuss our third quarter results for fiscal year 2024. Joining me today is Chewy CEO, Sumit Singh. Our earnings release, which was filed with the SEC earlier today, has been posted to the investor relations section of our website. In addition to the earnings release, a presentation summarizing our results is also available on our website at investor.chewy.com. On our call today, we will be making forward-looking statements, including statements concerning Chewy's financial results and performance, industry trends, strategic initiatives, share repurchase program, and the environment in which we operate. Such statements are considered forward-looking statements under the Private Securities Litigation Reform Act of 1995 and are subject to certain risks, uncertainties, and other factors described in the section titled Risk Factors in our quarterly report on Form 10-Q for the first quarter of fiscal year 2024 and in our other filings with the SEC, which could cause actual results to differ materially from those contemplated by our forward-looking statements. Reported results should not be considered an indication of future performance. Also, note that the forward-looking statements on this call are based on information available to us as of today's date. We assume no obligation to update any forward-looking statements except as required by law. Also, during this call, we will discuss certain non-GAAP financial measures. Reconciliation of these non-GAAP items to the most directly comparable GAAP financial measures are provided on our investor relations website and in our earnings release. These non-GAAP measures are not intended as a substitute for GAAP results. Additionally, unless otherwise stated, all comparisons discussed on today's call will be against the comparable period of fiscal year 2023. Finally, this call in its entirety is being webcast on our investor relations website. A replay of the audio webcast will also be available on our investor relations website shortly. And with that, I'd like to turn the call over to Sumit. Sumit Singh -- Chief Executive Officer and Director Thank you, Dave, and thank you all for joining us on today's call. Our third quarter results continued to build on the positive momentum we observed in Q2. We delivered top-line growth exceeding the high end of our net sales guidance range, a sequential increase in active customers, continued adjusted EBITDA margin expansion, and robust free cash flow generation. These results underscore the durability of our business model and our team's relentless focus on high-quality execution and operational discipline. With that, let's dive into the details. Q3 net sales increased by approximately 5% to $2.88 billion. Both the strength of our flagship Autoship program and our customers' loyalty in nondiscretionary categories, particularly within consumables and health, anchored our Q3 net sales performance. Our Autoship program enables high visibility and predictability in our business and drives customer stickiness for Chewy. Autoship customer sales reached $2.3 billion in the quarter, representing 80% of Q3 net sales and a year-over-year increase of approximately 9%. Nondiscretionary categories, including consumables and healthcare products and services, accounted for 85% of Q3 net sales. Customers appreciate our comprehensive product catalog and our ongoing efforts to refresh assortment across food, treats, and hard goods. Over the last few quarters, we have increased our assortment across popular categories such as pet tech, vet food, and supplements, to name a few, adding several new premium brands, most of which launched exclusively on chewy.com. Additionally, we are continuously rolling out enhancements to our on-site and in-app experiences to ensure we are providing an even more enjoyable and convenient shopping journey for pet parents. Last quarter, I spoke about our efforts to redesign our mobile app and make the overall app experience more convenient for customers. In Q3, both unique customers who placed at least one order on the app and average app monthly active users or app MAU increased in the mid-teens range compared to Q3 of last year. I am excited by the strong engagement we continue to observe through our mobile app and the experience it brings to our customers. Continuing on the topic of customers, I am pleased to share that Q3 marked another quarter of sequential active customer growth, building on the momentum we established coming out of our second quarter. Our efforts to enhance shopping experiences, expand assortment, and various ongoing innovations, combined with our powerful marketing and CRM strategy, continue to drive outperformance, while macro normalization steadily continues in the background. We ended the third quarter with approximately 20.2 million active customers, up 160,000 sequentially. We now expect to end fiscal 2024 with active customers up modestly over last year, a trend which we expect to continue to strengthen in 2025. Turning to profitability. We generated $138 million of adjusted EBITDA in the quarter, representing a 4.8% margin and approximately 180 basis points of margin expansion year over year. Our Q3 adjusted EBITDA results reflect a continuation of our strong gross margin performance, our disciplined approach to cost management, and the ongoing benefits of fixed cost leverage as we scale. Our increasing profitability has enabled us to continue to return meaningful capital to shareholders, as reflected by the incremental $342 million we deployed to shareholders in the third quarter. Now, let me provide an update on some of Chewy's strategic initiatives and innovations. The Sponsored Ads business continues to perform well. And as expected, we remain on track to reach the low end of our previously stated long-term target range of 1% to 3% of net sales in fiscal 2024. We remain on track with our 1P technology migration and look forward to starting the new fiscal year fully converted to our 1P software platform. Moving to Chewy's healthcare offerings. I am proud of the progress our team has made this year across healthcare products and services, especially Chewy Vet Care or CVC. With the launch of Chewy Vet Care Clinics earlier this year, we not only unlocked the $25 billion vet services TAM opportunity, but we are also observing compelling complementarities across the entire Chewy ecosystem. We have six clinics opened today and expect to reach the high end of our previously stated target range of four to eight clinic openings in 2024 later this fiscal year. Performance across our clinic footprint is promising, and I'm happy to share that the early signs of success we spoke about last quarter have continued through Q3. The proportion of new-to-Chewy customers acquired through Chewy Vet Care continues to outperform relative to expectations. Additionally, broader ecosystem benefits, including cross-category shopping and post-clinic visit purchases on chewy.com, have strengthened since last quarter, indicating that our ability to seamlessly connect care with commerce is resonating with pet parents. I would also like to take a moment to talk about Chewy+, our paid membership program. Recall that we launched Chewy+ in summer 2024 to a representative sample of customers. Since launching the program, we have been carefully studying the shopping behavior of Chewy+ members and are tracking several key indicators of success, including the program's potential to accelerate wallet share consolidation and drive stronger cross-category engagement. Based on the data we have analyzed over the last several months, we are seeing that Chewy+ members consistently place more orders, have higher cross-category penetration and greater mobile app engagement relative to non-Chewy+ customers. Furthermore, we are seeing higher Autoship adoption rates from this early cohort of customers, signaling a potentially compelling flywheel effect off the Chewy+ program. While contribution to the overall enterprise remains immaterial, we are encouraged by these early results and look forward to introducing the program to our broader base of customers. Touching on Canada, where we completed a full year of operations in Q3. The Canadian business, while still relatively small and immaterial to the overall scale of Chewy, continues to improve across key metrics, including Autoship penetration, net sales growth, and profitability. Additionally, we remain focused on strengthening brand awareness in Canada and are excited by the brand partnership we recently signed with the Toronto Maple Leafs hockey team. We believe Chewy's passion for pets perfectly aligned with Torontonians' passion for the Maple Leafs, and we are bringing this to life with dynamic advertising and interactive fan moments during games at Scotiabank Arena. Lastly, I would like to acknowledge a notable milestone for Chewy with our recent inclusion in the S&P 400 index as of November 6th. We view our inclusion in this index as an endorsement of our performance, our enduring business, and our compelling growth opportunities ahead. In closing, I would like to thank all of our dedicated Chewy team members for their hard work and strong execution in the third quarter. We are now focused on executing through our final quarter of 2024 and are excited about the customer engagement we have seen thus far through this holiday season and look forward to ending fiscal year 2024 on a high note. With that, I will turn the call over to Dave. David Reeder -- Chief Financial Officer Thank you, Sumit. Third quarter net sales grew 4.8% year over year to 2.88 billion, exceeding the high end of the guidance range we provided last quarter. The pricing, promotion, and discount environment remained stable throughout the quarter. As such, year-over-year revenue growth was primarily driven by active customer growth and cross-category product penetration, resulting in continued customer wallet share gain. We ended the quarter with 20.2 million active customers, reflecting a sequential net increase of approximately 160,000 customers. Gross additions exceeded pre-COVID levels, and gross churn improved year over year. Within gross engross additions, both new customers and reactivations grew year over year in the quarter. We are encouraged by the positive momentum in active customers and expect these trends to continue through the balance of the year. Against the backdrop of a modestly improving pet industry and strong Chewy-specific execution, we now expect to end fiscal year 2024 with modest year-over-year active customer growth. Third quarter Autoship customer sales increased by 8.7% to 2.3 billion, outpacing total net sales growth in the quarter by approximately 390 basis points. Autoship customer sales as a percentage of total net sales increased by 290 basis points to 80%, a new company record. Additionally, we continued to grow share of wallet with Q3 net sales per active customer, or NSPAC, reaching $567. Moving to profitability. We reported third quarter gross margin of 29.3%, representing 80 basis points of margin expansion year over year. Our growing Sponsored Ads business was the largest driver of gross margin improvement in the quarter, followed by product mix shift into premium categories, including consumables and pharmacy. Additionally, promotional activity in the third quarter was in line with our expectations, and the promotional environment to date in the fourth quarter remains rational. Shifting to operating expenses. Please note that my discussion of SG&A exclude share-based compensation expense and related taxes. Third quarter SG&A totaled 546 million, or 19% of net sales, representing 90 basis points of improvement on a year-over-year basis. SG&A leverage was primarily driven by continued discipline and efficiency with respect to corporate payroll, fulfillment, and other at scale efficiency benefits. Third quarter advertising and marketing expense was 191.8 million or 6.7% of net sales. I would note that we expect advertising and marketing expenses to come in at the high end of our previously stated range of 6% to 7% of net sales for the full year. This is primarily due to the timing of certain marketing campaigns in Q4. Third quarter adjusted net income was 84.9 million, representing a 34% increase year over year. Net income for the quarter was 3.9 million, which translated into $0.01 earnings per share on both a basic and diluted basis. Finally, we reported adjusted EBITDA of 138.2 million, representing a 4.8% adjusted EBITDA margin and 180 basis points of year-over-year margin expansion, driven by the improvements in gross margin and SG&A described earlier. We reported free cash flow of 151.8 million in the third quarter, reflecting 183.5 million of net cash provided by operating activities and 31.7 million of capital expenditures. Our third quarter trailing 12-month free cash flow was over 360 million and demonstrates our ability to generate increasing levels of free cash flow while continuing to invest in our growth initiatives and returning significant capital to shareholders. I'd now like to provide an update on our share repurchase activity completed in the quarter. In September, concurrently with a 500 million underwritten secondary offering of Class A common stock by BC Partners, we repurchased approximately 10.2 million shares of Class A common stock directly from BC Partners for an aggregate repurchase price of 300 million. This repurchase transaction allowed us to continue to reduce the ownership position of our largest shareholder and was executed separately from our existing $500 million share repurchase program. Additionally, during the quarter, we repurchased approximately 1.6 million shares of Class A common stock, spending approximately 42.4 million under our 500 million share repurchase program. At the end of the quarter, we had approximately 424.8 million of remaining capacity under the program for future repurchases. Collectively, the company has repurchased and retired a total of 30.7 million shares year to date. Our ability to generate increasing levels of profitability and free cash flow will continue to enable us to invest in our business and return meaningful capital to shareholders. We ended the quarter with approximately 508 million in cash, cash equivalents, and marketable securities, and we remain debt-free, with an overall liquidity position of approximately 1.3 billion. With that, I'd like to turn to our fourth quarter and updated full year 2024 guidance. We anticipate fourth quarter net sales of between 3.18 billion and 3.20 billion, or approximately 13% year-over-year growth, which reflects the full impact of the 53rd week, and we are narrowing and raising our full year 2024 net sales outlook to be between 11.79 billion and 11.81 billion or approximately 6% year-over-year growth. This range includes the impact of a 53-week 2024 fiscal year. And as previously noted, the 53rd week will be fully reflected in the fourth quarter of 2024. We are raising our full year 2024 adjusted EBITDA margin guidance to a range of 4.6% to 4.8%. The midpoint of our full year adjusted EBITDA margin guidance range indicates approximately 140 basis points of year-over-year margin expansion and implies approximately 3.4% adjusted EBITDA margin for the fourth quarter. Consistent with our comments last quarter pertaining to the quarterly progression of 2024 adjusted EBITDA margin, we expect Q4 adjusted EBITDA margin to decline sequentially due to typical seasonality and the timing of certain investments, primarily pertaining to marketing campaigns. Given the results of our previous three quarters, we anticipate 2024 capital expenditures to come in at the low end of our previously stated range of 1.5% to 2% of net sales, and we expect free cash flow conversion to remain above 80% for the full year. Finally, we expect basic shares outstanding at fiscal 2024 year-end to be approximately 415 million. This incorporates the nearly 31 million shares that we have repurchased and retired year to date and does not incorporate any potential future share repurchases. In closing, our third quarter results reflect another quarter of strong execution. I want to thank our incredible Chewy team members for their collective efforts as we continue to execute against our strategic priorities to deliver long-term profitable growth. With that, I will turn the call over to the operator for questions. Questions & Answers: Operator Thank you. We will now begin the question-and-answer session. [Operator instructions] Our first question today comes from the line of Nathan Feather with Morgan Stanley. Please go ahead. Nathan Feather -- Analyst Thanks for the question and congrats on the strong results. Really encouraging to see the continued momentum. Active customer growth continues to accelerate. Can you double-click on what you're seeing in overall pet ownership trends and how we should think about the relative contribution to customer growth as compared to some of the idiosyncratic initiatives you've been working on? And then given the expectation for customer growth to improve further in '25, how should we think about the key puts and takes you're considering for growth in the year? Thank you. Sumit Singh -- Chief Executive Officer and Director Hey, Nathan. This is Sumit. I'll start and Dave will jump in wherever he sees appropriate. So, in terms of household formation trends, I think you started with that, we continue to see signs of industry normalization. Pricing remains stable. Inflation continues to move toward a more normalized level. In fact, we saw no benefit of pricing, as we mentioned on the earnings call, as we move through Q3. Regarding pet household formation, of course, there's no single truth -- source of truth for this data. Our triangulation, you know, continues to tell us that latest adoption and relinquishment trends are both trending in a better direction. We believe year-over-year adoption growth was in the high single-digit to low double-digit ranges, and relinquishment were down low single digits. So, overall, we observed a return to positive net adoptions in cycle of Q3 from an external point of view. In terms of -- let me see, you had another question here. Double-click and do about expectation for active customer growth in '25 and puts and takes. So, I mean, there's a lot going on. Ultimately, we believe -- you know, as I mentioned last quarter, the active customer growth that we are driving now -- you know, two times now as a trend -- is largely due to our own efforts, and the industry continues to normalize in the background, which is, of course, a stabilizing factor that is very good to see. On our side, you know, enhancing on-site and mobile experiences, expanding assortment, performance on the CRM strategy, and all of that is sort of what's working in conjunction. As we move into '25, what has really started to work for us is our focus on connecting the marketing funnel to expanded audiences, and driving that funnel exposure is enabling our teams to find both the right level of efficiency, as well as the flexibility to move spend up and down the funnel to capture both share of voice and demand. And when we bring them to the site, we are able to convert them effectively with the previous efforts that I've talked about around improvement of site experience, customer choices, assortment, other innovations, etc. So, our '25 strategy is very much in line with, you know, operating the playbook that we've uncovered and strengthened for ourselves in '24. Another data point that I just want to draw your attention to, more of a recall from last quarter, is we said, you know, we have an improved ability to identify and segment customers and target them, you know, to drive improved second purchase rates, Autoship signups, mobile app engagement, etc., etc. And so, on the background, you know, we've now sort of played this playbook for at least two quarters. We're going to rinse and repeat in Q4 and 2025, strengthening our channel and share performance in the market. Nathan Feather -- Analyst Great. Thank you. David Reeder -- Chief Financial Officer Thank you, Nate. Operator The next question comes from Curtis Nagle with Bank of America Merrill Lynch. Curtis, please go ahead. Curtis Nagle -- Analyst Awesome. Thanks very much for taking the question. So, I want to focus a bit on the 4Q guidance and maybe specifically on the comments in terms of the advertising and marketing spend. Just in terms of context, you know, at the high end of the range, you know, around 7% for the year, it implies like a really big dollar increase, right, certainly relative to the other quarters. Like, no relative leverage from the extra week. So, you know, I guess, just kind of digging into that, you know, what does this spend pertain to? Looks to me like implied like $40 million to $50 million year over year. Is that correct? And, you know, are there specific products or customers you're targeting? Is it one-time? Just, you know, kind of dig into that and kind of how we should specifically, you know, think about that increase and whether you're just applying some conservatism or not. David Reeder -- Chief Financial Officer Good morning and thanks for the question. I'll take this one, and then, Sumit, if you want to build upon any of it, you know, let me know. And I'll build upon Sumit's comments about active customers. So, in the third quarter, when you think about the elements that go into gross additions, you've got new customers added, you've got reactivations, and then, of course, you have churn. And we actually saw improvement across all three of those metrics in the third quarter on a year-over-year basis. And so, we're entering the fourth quarter with some momentum on the activities that we're driving across those three elements I mentioned. We're entering the fourth quarter with the continuation of what we believe is a normalizing industry, as we previously referenced with moderating inflation, as well as the shelter data that we've mentioned previously as well, which has continued in the third quarter. So, with that momentum going into the fourth quarter, there's a couple of elements to consider. Number one, you typically have a little bit higher elevated advertising and marketing in the fourth quarter given the holiday season, as well as the timing of certain campaigns. And then building on that, we see an opportunity in the industry in the fourth quarter where we believe that we want to invest and lean in to the fourth quarter such that we can continue to build on what we believe are some improvement in the industry and then continue that, of course, into 2025. So, you know, net-net, you take a step back, you think about what we've told you for the year in terms of our guidance, active customer growth, flat to down in the first half, flat to up in the second half, ending flat. We've moved up that guidance. We've pulled in that guidance. And we see an opportunity to invest in the fourth quarter in advertising and marketing, and we're doing that. For the full year, we'll be at the high end of the 6% to 7% range. And as you mentioned, to get to the high end of that 6% to 7% range for the year, that would imply being above 7% specifically for the fourth quarter. Sumit. Sumit Singh -- Chief Executive Officer and Director Yeah. Curtis, I would just like to add more of a reminder on the conversations that we've had on this call in the past, which is, you know, we spend based on the ROI and the LTV potential that we're seeing in the current cohort of customers that we pick up from market and the existing customer base that we're developing share of wallet on. So, in the past, as you know, we've swung the marketing spend all the way to the left, you know, down 70 basis points, 80 basis points from our average. And now, we're picking that back up. Why didn't we spend in the past and why are we spending now? Well, because we didn't see the ROI in the past and we are now. The cohorts that were acquiring, the efficiencies that we're gaining based on the full funnel audience expansions that I talked about are really compelling and behooves us to be able to invest to continue this trend, as well as solidify growth for year 2025 and beyond. If you kind of see something -- let me share some of the data points that we're seeing. You know, the -- you know, our orientation is three-fourths of the customers that we're picking up had at least one SKU from a repeatable category. And that's an encouraging trend because it promotes Autoship growth and builds the layer cake that then sort of compels and, you know, spins the flywheel in a more efficient manner. We're seeing, you know, these new customers' reorder rates and settlement rates improving, you know, as our engagements with these consumable-type categories. You know, when you look at year-to-date '24 new customer cohorts, in terms of year-over-year reorder rates, in the first few periods of post-acquisition, you know, we're running roughly 300 basis points to 500 basis points higher than the three months averages. So, these are just some data points on the background that allows us to sort of study and, you know, increase or decrease the values of propensity you know, modeling and, therefore, go out and invest if we see the returns. That's what we're doing right now. Curtis Nagle -- Analyst OK. And then just -- that makes total sense. Just a quick follow-up. The points you made in answering Nathan's question on the adoptions were really interesting. I think you said, you know, up on a gross add basis high singles to low double, relinquishment was down low singles. So, you know, net, a pretty good number. What -- how did that compare to 2Q? Just trying to, you know, sort of size it in terms of relative improvement. Sumit Singh -- Chief Executive Officer and Director It's positive by -- I think the margins extended by low to mid-single-digit ranges relative to Q2. Curtis Nagle -- Analyst OK. Awesome. Appreciate it. Thank you. Sumit Singh -- Chief Executive Officer and Director Sure. Operator The next question comes from Doug Anmuth with J.P. Morgan. Please go ahead. Doug Anmuth -- Analyst Great. Thanks for taking the questions. Two, if I could. First, just on vet clinics, looks like you're on track to the eight locations by year-end. Can you talk more about what you've learned this year and how that informs your '25 expansion plans and the investments that may be required then? And then, Sumit, if you could also perhaps give us an update on automation, just kind of how you're tracking relative to the 70% to 80% kind of long-term percentage of volume that you've talked about over time? Thanks. David Reeder -- Chief Financial Officer Yeah. Sumit Singh -- Chief Executive Officer and Director You take the first. I'll take -- David Reeder -- Chief Financial Officer Yeah. So, with respect to the vet clinics, you know, as we talked about, we were planning to roll out four to eight vet clinics this year. We're going to be at the high end of that range. The positive trends that we've seen on vet clinics have continued. Some of those positive metrics has been, you know, the operational utilization of those clinics, it's been high. The customer engagement from those clinics and the corresponding customer service levels have been high. The net promoter kind of score around those clinics and the service level, high. The new customer cross-category penetration, new customers to Chewy that come in through vet clinics and then their propensity to go to chewy.com and then shop online at chewy.com, also high. In fact, more than half of those new customers, consistent with last quarter -- actually an improvement from last quarter, are leaving the vet clinic, new customer to Chewy, and then going online and also shopping at chewy.com. So, all the metrics across the vet clinics are trending positive. I'll leave the 2025 guidance for 2025. But I would just tell you that we've been very encouraged by our engagement with customers. We're encouraged by the size of the TAM, roughly 25 billion, that we've opened up through these vet clinics, and we're excited about continuing to grow our presence in this space. Sumit, anything that you would build on there? Sumit Singh -- Chief Executive Officer and Director On the automation, no, that's perfect. Thank you. On the automation side, Doug, we continue to trend upwards. A little less than half of our volume is now shipping through our 2G fulfillment centers and, you know, touching some sort of automation in the network. And that, combined with the improved, you know, supply chain tooling that we have, you know, is allowing us to execute through a really strong peak. And we continue to gain those efficiencies and flow through the bottom line, as you can see in the opex scaling that Dave talked about in the -- on the script. Happy to dive deeper in any area, if you like. David Reeder -- Chief Financial Officer And just to build on that comment and using some data points from the third quarter, given the efficiencies that you've mentioned, we had an improvement on the variable fulfillment side, we had improvement on the fixed fulfillment side. In other words, we got more fixed cost absorption through those fulfillment centers. And orders every quarter this year, year over year, so Q1, Q2, Q3, on a year-over-year basis, orders are up across all those quarters and in total year to date. In fact, we had our highest order period during this most recent peak -- holiday peak cycle over the last week or so. And so, the team is executing very well, and the automation that's been referenced here is a big contributor to that, both in terms of output, as well as efficiency and productivity. Did you have a follow-up, Doug? Doug Anmuth -- Analyst That's great. Thank you, both. Appreciate it. No. All good. Thank you. David Reeder -- Chief Financial Officer Thanks. Operator The next question comes from David Bellinger with Mizuho. David, please go ahead. David Bellinger -- Analyst Hey. Good morning. Thanks for the questions. First one, I wanted to revisit the app, which I think you mentioned last quarter was around 20% of revenues. Is there any update on how quickly that percentage could ramp up? How fast can we get to 30% or 40%? And then secondly, how should we think about the P&L impact of that? Can you simply bypass marketing spend and sort of get more leverage on the ad expense line by getting more volumes through your app? Sumit Singh -- Chief Executive Officer and Director Hi, David. So, we're -- this is a priority for us, and we are essentially ramping up our efforts very quickly to be able to push this volume. I would, you know, consider this not a few quarters of effort, but perhaps a couple of years of efforts to get to sort of market standard rates of, you know, above 40%, 45% of our -- so doubling kind of the volume that is moving through the app. But the progress that we are making on a quarter-over-quarter basis is something that we like. And of course, yes, we like it for the fact that it's a closed-loop ecosystem. It allows us to collect 1P data, market on a 1P basis, you know, take advantage of the direct traffic, stay in touch with customers, you know, who are really more engaged, and capitalize on the trends that we see in the app, which are highly encouraging from an overall conversion of revenue into profitability point of view. For example, you know, Autoship engagement rates are higher in the app. AOVs are higher in the app. Retention rates in apps are several hundred basis points higher than customers who engage with us over the web or desktop. You know, the cross-category attachment that we see go through the app is higher. So, all in all, it's just not only a more productive experience, it's also a more enjoyable and personalized experience that allows us to build a quality of relationship that we believe will be even stronger, alongside the P&L benefits that come with it. We'll size the benefits side, I think, in 2025, so I'm taking that question to note and we'll come back in 2025 and size it up. David Bellinger -- Analyst All right. Perfect. We'll come back on that one. And then just a follow-up, in your 10-Q filing, it looked like there was some new language around a project on the finance IT side. Not meaningful from a capital investment perspective. But can you elaborate on the SG&A portion, how much will that detract in 2025 and are there any deficiencies within the system that this is correcting? David Reeder -- Chief Financial Officer No, there are no deficiencies in the system that this is correcting. This is a new capability for us. So, I think it's -- you should think about this as, you know, the migration of some of our planning engines to a more comprehensive online suite. And by being able to do that, which at no material impact really to the P&L, by being able to do that, we're able to, you know, get more granularity with respect to all of our operations. And we're also going to be able to apply some AI to those same operations to get some automated intelligence and reporting out of the system in a more comprehensive way. David Bellinger -- Analyst Perfect. Thank you, both. David Reeder -- Chief Financial Officer Thanks, David. Operator The next question comes from Steven Zaccone with Citigroup. Steven, please go ahead. Steve Zaccone -- Analyst Hi. Good morning. Thanks very much for taking my question. First question I had was just on pricing. Sumit, you said there was no benefit from pricing in the third quarter. How do you see that playing out in 4Q, and then any preliminary views on 2025? It seems like the industry overall has been flattish for some time. So, your thoughts on maybe what it looks like next year will be helpful. David Reeder -- Chief Financial Officer Yeah. So, hi, Steve. This is David. I'll take this one, and then, Sumit, if you want to build on it, chime in. With respect to pricing in third quarter, really no material benefit nor detriment in the third quarter with respect to pricing. We had goodness on the gross margin line, largely driven by Sponsored Ads and product mix. And then, of course, that flowed all the way through the P&L, ultimately, to give us a pretty sizable EBITDA beat for the quarter on a year-over-year basis, roughly half driven by gross margin and half driven by leverage through the remainder of the P&L. But really, no impact either way from pricing. With respect to fourth quarter, you know, you typically do have some pricing and discounting in the fourth quarter related to the holiday season. We fully baked that into our guidance for the fourth quarter. But again, no material kind of impact from inflation nor deflation, which the inflation piece is obviously we had seen in prior years and in prior periods, but really no meaningful impact really throughout 2024. We had a little bit in the first quarter. Second quarter, it moderated significantly. Third quarter, relatively nonexistent. Fourth quarter, expecting the same other than the traditional seasonality. And that's how we're kind of expecting rolling into 2025. We're expecting those trends to largely continue. Sumit Singh -- Chief Executive Officer and Director Yeah. The overall environment, Steven, the market remains very rational with, of course, some seasonal spikes that you would expect as we played through the Cyber Week last week, which was a very good week for us. You know, if you remember our comments from the beginning of this year, the composition of revenue has shifted from, you know, part pricing, part unit growth or structural growth coming into Q1 of this year to -- much more weighted toward structural growth as we exit this year. You know, we are not seeing deflation happen in the category. The category that, of course, is more elastic right now as we move to Q4, particularly Cyber, is more on the hard goods and discretionary side, but you would expect that, you know, as the industry normalizes and we push volumes through this seasonal holiday peak season. But outside of that, you should expect '25 -- you know, if you recall our long-term growth algorithm, the revenue is a function of active customer growth in the low to mid-single-digit and NSPAC growth in the mid to high single digit, and there's a benefit of roughly 2% to 2.5% of pricing built in when the industry normalizes. And that long-term growth algorithm, we expect, will come true as the industry continues to normalize and we move out of '24 into '25 and '26. Steve Zaccone -- Analyst OK. That's very helpful. The follow-up I had is just in the context of raising the customer count outlook and then the commentary about that strengthening in 2025, how much of that is driven by the industry data points getting a little bit better, like you mentioned, pet adoptions, versus your own idiosyncratic efforts, you know, talking about marketing and stuff of that nature? Sumit Singh -- Chief Executive Officer and Director Yeah, it's hard to put a ratio on it, but we believe a majority of this change that we have seen is driven by internal efforts. And so, we are bullish, you know, that we should get an incremental tailwind, you know, when the industry fully normalizes. Currently, we are not taking that into account because we'd like to be -- we'd like that to sit on top. And so, present our -- presently, our comments around, you know, us growing active customer is on the back of efforts that we are internally driving and seeing success with. Steve Zaccone -- Analyst Very helpful. Thanks for the questions. Operator The next question comes from Rupesh Parikh with Oppenheimer. Please go ahead. Rupesh Parikh -- Analyst Good morning and thanks for taking my question. Also, congrats on this quarter. So, just going back to the hard goods category, we'd love to get more color in terms of what you saw during the quarter, expectations going forward. And then from a tariff perspective, does any exposure on the tariff front? Thank you. Sumit Singh -- Chief Executive Officer and Director So, I'll take the first part. Dave will chime in on the second one. So, we're -- as you can see -- I mean, you know, hard goods continues to improve, and it did in Q3 as well. And so, on the backdrop, it's really good to kind of recognize the industry normalizing. You know, we are viewing the steady improvement in hard goods performance as a result of both our efforts that I've talked about and indicative of that industry stabilization. Specific to our efforts, it includes expanding assortment across several merch classes. We've been very focused on bringing in, you know, high value-added assortment onto the platform. And our suppliers and vendors are very excited to partner with us there. We're focused on upgrading site experience to improve padding, discovery, and conversion, and we are marrying that up with thoughtful campaign execution. And so, these efforts -- you know, the -- so we believe the work done by our teams is paying off. And I also want to note that we will only fully benefit, you know, from this when we start to see a more fulsome recovery in discretionary purchasing. But we're happy with the results so far. David Reeder -- Chief Financial Officer And building on that, like, we're excited about our goods growing two quarters in a row now on a year-over-year basis. So, both second quarter this year and third quarter of this year have now grown on a year-over-year basis. We're pretty excited about that growth. And we're also excited about the early trends that we've seen here in fourth quarter. So, don't want to, you know, guide by a product category, but certainly we feel good about hard goods, where we stand today in the fourth quarter. With respect to the tariff question that you mentioned, you know, we have a very small reliance and presence on China specifically. We do source some hard goods from China, primarily related to some of our hard goods. But the vast, vast majority of our net sales at Chewy are, you know, pretty much domestic -- domestically sourced. So, our reliance on the region in our -- the impact of any potential tariff is relatively low on Chewy. Rupesh Parikh -- Analyst Great. Thank you. I'll pass it along. Operator The next question comes from Mark Mahaney with Evercore ISI. Please go ahead, Mark. Mark Mahaney -- Analyst Thanks. Two questions, please. This active customer growth, can you tell how much of that is from reactivated customers, customers you've had in the past who churned off for whatever reasons and have come back? And if so, any color on what those reasons are? And then secondly, it sounds like competitive intensity is relatively moderate given your comments on pricing. But other than pricing, is there anything else you're seeing notable in the competitive landscape? Thank you. Sumit Singh -- Chief Executive Officer and Director Hi, Mark. A greater number of customers were from net new customers that we acquired relative to the reactivated customers that we count toward gross adds. The other encouraging factor that we saw this time was, you know, the cohort stabilization that we've been talking about. So, churn stabilized, as we would expect, which was Dave's earlier comment on all three indicators were positive: net new, reactivated, as well as lower churn. But between the gross add, the portion of net new customers on an absolute basis absolutely exceeded reactivations. So, we were happy to see that, of course, and we would want that. And then if you combine that with some of the results that I shared around how these cohorts are engaging in terms of second purchase rates, etc., that is encouraging to see. On the retention side, you know, we're tracking settled orders, which is a metric that we, you know, developed as we came out of the COVID time frame so to be really able to see third order settlement rates so that we're not calling early success or early, you know, wins on these customer cohorts. And we're seeing third order customer settlement rates also improve from cohorts that we've acquired from P5 of this year and before that. So, all encouraging signs. Competitive intensity, you're right. It seems relatively moderate. Pricing environment is rational. And overall, you know, we're playing a pretty strong playbook, continuing to differentiate ourselves, both in terms of the basics of, you know, the category around price and convenience and assortment, but also in bringing new innovations to life. Super excited about Chewy+, super excited about the app initiative. Canada is ramping well. Sponsored Ads are ramping well, too. Nothing else to report. Mark Mahaney -- Analyst OK. Thank you, Sumit. Sumit Singh -- Chief Executive Officer and Director Sure. Operator The next question comes from Shweta Khajuria with Wolfe Research. Please go ahead. Shweta Khajuria -- Analyst Thank you so much for taking my questions. Let me try two, please. One is could you please talk to some of the marketing channels that are working really well for you, were a positive surprise or have been a positive surprise for you over the past couple of quarters as you lean into different channels and seeing better returns? That's one. And then second is could you please talk about trends you saw quarter to date, so through October, November, December, and how the trend did versus your internal expectations? Thanks a lot. Sumit Singh -- Chief Executive Officer and Director Sure. So, I won't fully satisfy your curiosity on specific marketing channels working for us. I would reorient us back to the comment I made at the start of the call, which, if you were trying to draw, hey, what's different, I would focus on, you know, the comment around really connecting the marketing funnel to expanded audiences and driving that full funnel exposure. That has been the most significant change that we've made over the last few quarters. Combine that with our ability to target those customers when they arrive on our platforms and drive to better conversion I believe is a powerful recipe, which we are continuing to perfect. So, more room to go there. But we're excited about what we are seeing so far. So, I would likely just stick with that. Any color on quarter-to-date trends? We're happy with quarter-to-date performance. Our -- we just wrapped up our Cyber Week. And by all measure of the word, I would classify peak holiday event performance to be successful. We had a thoughtful and curated plan, comprised of great assortment, offers, experience, and marketing strategy. And customers, in return, engaged robustly with the visits and spending exceeding our expectations, driving some of the biggest net sales day in Chewy history. So, we're -- and as you heard from Dave in the prepared remarks, we're increasing our net sales guidance range for the year. And while we did not specifically call out the last few weeks that we've played through, this increase is a result of the strength that we are currently seeing in the engine. Anything to add? David Reeder -- Chief Financial Officer Yeah. If I could build on that with a few softer points here that don't necessarily show up in the P&L but they certainly give us a good brand umbrella, number one, Chewy Claus. I'll call that out, especially this time of year. And it's a program where pets submit their Santa wish list. And it's gotten quite a bit of traction in prior years. It's gotten even more traction this year. It's not part of a, you know, paid marketing program, but it is a program that's organic and it's trending. And it's a program that when people associate pets, pet parents, the humanization of pets in an emotive category like this, it is an organic trend that gets a lot of play this time of year, and it's a program that we love to run. And then finally, I'd be remiss if I didn't just point out the wow experience that our customer service provides every day and the brand uplift and emotive attachment to Chewy that that type of program does. Sumit Singh -- Chief Executive Officer and Director Shweta, if the CFO is talking about it, the Chewy Claus program must really be working there. Shweta Khajuria -- Analyst Thank you, Sumit. Thanks, Dave. Sumit Singh -- Chief Executive Officer and Director Thanks. Operator We have time for one more question. And so, our final question today comes from Anna Andreeva with Piper Sandler. Anna, please go ahead. Anna Andreeva -- Analyst Great. Thanks so much. Happy to have made it. And congrats. Nice results. Two questions from us. I wanted to follow up on hard goods. Sumit, just remind us what's the size of your own brands business within that. Are you starting to see growth there, and should that continue into next year? And is own brands still a higher-margin category for Chewy? And secondly, I guess, to date, FC automation has been a pretty big story here, and you quantified that benefit in the 10-Q, to opex. Can you remind us how many FCs are automated now? What's the benefit and opex savings you see per FC? And how many do you still left to automate ahead into '25 or beyond? Thank you so much. David Reeder -- Chief Financial Officer Sure. Let me start perhaps with hard goods. And again, if you go into the 10-Q, you'll see that we report on hard goods, as I mentioned earlier, after several kind of quarters where we had experienced decline in the past. We have had two consecutive quarters now with growth in hard goods year over year. So, the second quarter, we grew year over year. The third quarter, we've grown year over year again. And in fact, we've grown faster than we did in the second quarter. And while we don't guide by, you know, some -- a product line or category, we did -- we have experienced some good trends in hard goods here in the fourth quarter. So, we're quite pleased from that perspective. With regards to our own private brands, either within hard goods or other categories, you know, we don't comment extensively on that. I would say, in general, private brands for us has been stable. We have several initiatives that -- where we are expanding assortment across both consumables, as well as hard goods. Most of those initiatives are future benefits and not really reflected in the P&L that we've produced for third quarter or that were guiding for fourth quarter. So, those benefits are yet to come. But hard goods, in general, up two consecutive quarters, trending well for fourth quarter; and then private brands within hard goods, continuing to improve assortment and selection. Sumit. Sumit Singh -- Chief Executive Officer and Director And I would just say that even though, you know, the relative stability is absolutely right, you know, if you recall, this is an area of opportunity that we recognized as a strategic pillar. We want to get net sales penetration up to mid-teens level. And at that scale, we expect private brands to contribute, you know, up to 500 basis points of higher gross margin to the core business. For hard goods, you know, we've mentioned in the past that penetration for our private brands is in the mid-teens to high-teens level. It fluctuates, you know, in that range across the year, and we are relatively stable in that penetration. In terms of automation, six fulfillment centers are currently automated. What I would recall -- what I would draw your attention to is, you know, at Capital Markets Day, we said we can, you know, continue to automate across our network and reach or touch over 70% of volume in one way, shape, or form to push through these improved processes. And if you look at just the FC itself, you know, we have said it drives improvement to the tune of up to 50% in productivity, 30% in volume per square foot, and up to 60% improvements in ergonomics and safety. And those results are pretty true even now. Operator Those are all the questions we have time for today. [Operator instructions] Duration: 0 minutes Call participants: David Reeder -- Chief Financial Officer Sumit Singh -- Chief Executive Officer and Director Nathan Feather -- Analyst Curtis Nagle -- Analyst Doug Anmuth -- Analyst David Bellinger -- Analyst Steve Zaccone -- Analyst Rupesh Parikh -- Analyst Mark Mahaney -- Analyst Shweta Khajuria -- Analyst Anna Andreeva -- Analyst More CHWY analysis All earnings call transcripts

NEW YORK (AP) — Walmart’s sweeping rollback of its diversity policies is the strongest indication yet of a profound shift taking hold at U.S. companies that are re-evaluating the legal and political risks associated with bold programs to bolster historically underrepresented groups. The changes announced by the world’s biggest retailer on Monday followed a string of legal victories by conservative groups that have filed an onslaught of lawsuits challenging corporate and federal programs aimed at elevating minority and women-owned businesses and employees. The retreat from such programs crystalized with the election of former President Donald Trump, whose administration is certain to make dismantling diversity, equity and inclusion programs a priority. Trump’s incoming deputy chief of policy will be his former adviser Stephen Miller , who leads a group called America First Legal that has aggressively challenged corporate DEI policies. “There has been a lot of reassessment of risk looking at programs that could be deemed to constitute reverse discrimination,” said Allan Schweyer, principal researcher at the Human Capital Center at the Conference Board. RELATED COVERAGE Walmart becomes latest — and biggest — company to roll back its DEI policies What diversity does — and doesn’t — look like in Trump’s Cabinet Trump says he is naming former Wisconsin Rep. Sean Duffy to be transportation secretary “This is another domino to fall and it is a rather large domino,” he added. Among other changes, Walmart said it will no longer give priority treatment to suppliers owned by women or minorities. The company also will not renew a five-year commitment for a racial equity center set up in 2020 after the police killing of George Floyd. And it pulled out of a prominent gay rights index . Schweyer said the biggest trigger for companies making such changes is simply a reassessment of their legal risk exposure, which began after U.S. Supreme Court’s ruling in June 2023 that ended affirmative action in college admissions. Since then, conservative groups using similar arguments have secured court victories against various diversity programs, especially those that steer contracts to minority or women-owned businesses. Most recently, the conservative Wisconsin Institute for Law & Liberty won a victory in a case against the U.S. Department of Transportation over its use of a program that gives priority to minority-owned businesses when it awards contracts. Companies are seeing a big legal risk in continuing with DEI efforts, said Dan Lennington, a deputy counsel at the institute. His organization says it has identified more than 60 programs in the federal government that it considers discriminatory, he said. “We have a legal landscape within the entire federal government, all three branches -- the U.S. Supreme Court, the Congress and the President -- are all now firmly pointed in the direction towards equality of individuals and individualized treatment of all Americans, instead of diversity, equity and inclusion treating people as members of racial groups,” Lennington said. The Trump administration is also likely to take direct aim at DEI initiatives through executive orders and other policies that affect private companies, especially federal contractors. “The impact of the election on DEI policies is huge. It can’t be overstated,” said Jason Schwartz, co-chair of the Labor & Employment Practice Group at law firm Gibson Dunn. With Miller returning to the White House, rolling back DEI initiatives is likely to be a priority, Schwartz said. “Companies are trying to strike the right balance to make clear they’ve got an inclusive workplace where everyone is welcome, and they want to get the best talent, while at the same time trying not to alienate various parts of their employees and customer base who might feel one way or the other. It’s a virtually impossible dilemma,” Schwartz said. Marc Morial, CEO of the National Urban League, a civil rights group that has worked with Walmart on diversity and inclusion efforts in the past, called the company’s pullback from DEI “stunning” and “unexpected.” “This is inconsistent with the Walmart I know,” said Morial, who argued that DEI policies are how organizations ensure compliance with federal anti-discrimination laws like the Civil Rights Act of 1964 and any suggestion of favoritism or preferential treatment “is really defamatory against what DEI represents.” He said that Walmart would see “a strong message” to the decision but that civil rights leaders “are first very interested in dialogue” with Walmart executives. A recent survey by Pew Research Center showed that workers are divided on the merits of DEI policies. While still broadly popular, the share of workers who said focusing on workplace diversity was mostly a good thing fell to 52% in the October survey, compared to 56% in a similar survey in February 2023. Rachel Minkin, a research associate at Pew, called it a small but significant shift in short amount of time. There will be more companies pulling back from their DEI policies, but it likely won’t be a retreat across the board, said David Glasgow, executive director of the Meltzer Center for Diversity, Inclusion and Belonging at New York University. “There are vastly more companies that are sticking with DEI,” Glasgow said. “The only reason you don’t hear about it is most of them are doing it by stealth. They’re putting their heads down and doing DEI work and hoping not to attract attention.” Glasgow advises organizations to stick to their own core values, because attitudes toward the topic can change quickly in the span of four years. “It’s going to leave them looking a little bit weak if there’s a kind of flip-flopping, depending on whichever direction the political winds are blowing,” he said. One reason DEI programs exist is because without those programs, companies may be vulnerable to lawsuits for traditional discrimination. “Really think carefully about the risks in all directions on this topic,” Glasgow said. Walmart confirmed will no longer consider race and gender as a litmus test to improve diversity when it offers supplier contracts. Walmart says its U.S. businesses sourced more than $13 billion in goods and services from diverse suppliers in fiscal year 2024, including businesses owned by minorities, women and veterans. It was unclear how its relationships with such business would change going forward. Organizations that have partnered with Walmart on its diversity initiatives offered a cautious response. The Women’s Business Enterprise National Council, a non-profit that last year named Walmart one of America’s top corporation for women-owned enterprises, said it was still evaluating the impact of Walmart’s announcement. Pamela Prince-Eason, the president and CEO of the organization, said she hoped Walmart’s need to cater to its diverse customer base will continue to drive contracts to women-owned suppliers even if the company has no explicit dollar goals. “I suspect Walmart will continue to have one of the most inclusive supply chains in the World,” Prince-Eason wrote. “Any retailer’s ability to serve the communities they operate in will continue to value understanding their customers, (many of which are women), in order to better provide products and services desired and no one understands customers better than Walmart.” Walmart’s announcement came after the company spoke directly with conservative political commentator and activist Robby Starbuck, who has been going after corporate DEI policies, calling out individual companies on the social media platform X. Several of those companies have subsequently announced that they are pulling back their initiatives, including Ford , Harley-Davidson, Lowe’s and Tractor Supply . Walmart confirmed to The Associated Press that it will better monitor its third-party marketplace items to make sure they don’t feature sexual and transgender products aimed at minors. The company also will stop participating in the Human Rights Campaign’s annual benchmark index that measures workplace inclusion for LGBTQ+ employees. A Walmart spokesperson added that some of the changes were already in progress and not as a result of conversations that it had with Starbuck. RaShawn “Shawnie” Hawkins, senior director of the HRC Foundation’s Workplace Equality Program, said companies that “abandon” their commitments workplace inclusion policies “are shirking their responsibility to their employees, consumers, and shareholders.” She said the buying power of LGBTQ customers is powerful and noted that the index will have record participation of more than 1,400 companies in 2025. ____ Associated Press Staff Writer Matt Brown in Washington contributed to this report.Schools show true colors to honor Massapequa High's Connor KasinAuckland FC v Wellington Phoenix: Auckland boss warns fans against buying scalped tickets for derby matchS&P 500 Gains and Losses Today: Supermicro Surges as Independent Probe Concludes - Investopedia

Adams has 19 as CSU Northridge defeats Denver 89-60

NoneThree years after opening, X Denver residents say the party is over